Status of Tellus Consulting during Washington state “Stay at home/Stay Healthy” order

In general, Tellus Consulting will continue to operate as normal. The vast majority of our work is done remotely. As an IT service provide, we meet this definition of an essential business (see definition below). Therefore, we expect to provide on-site services when needed However, we do not believe this gives us a blanket pass to ignore the Stay at home order. Will will follow the spirit of the order, not just the letter.

With that in mind, we are implementing the following guidelines for performing on-site work:

  • Priority will be given to other essentials businesses, such as:
    • Healthcare businesses
    • Retail businesses providing essential supplies/food
    • Financial service businesses
    • Non-profits that provide services considered essential (food, healthcare, etc.)
  • Only ‘critical’ onsite work will be performed. This includes, but is not limited to:
    • Security and disaster recovery related work
    • Servicing of servers, networking, and other equipment needed to enable your employees to work remotely or your business to operate ‘virtually’.
    • Servicing of laptops/desktops used by remote employees
  • Appropriate ‘social distancing’ measures will be taken during on-site visits. These include, but are not limited to:
    • No physical contact with clients and a minimum of 6 feet separation kept at all times
    • All surfaces will be sanitized by our staff before and after touching them.
  • No unplanned work
    • To ensure we spend as little time on-site as possible, we will not perform add-hoc/unplanned work while onsite. We will perform a set of pre-planned tasks/activities and leave as soon as those tasks are completed

Definition of Essential Workforce – Information Technology:

The Washington State Essential Business guidelines use the following definition for Essential Workfoce – Information Technology. This definition is similar to federal CISA guidelines.

  • Workers who support command centers, including, but not limited to Network Operations Command Center, Broadcast Operations Control Center and Security Operations Command Center
  • Data center operators, including system administrators, HVAC & electrical engineers, security personnel, IT managers, data transfer solutions engineers, software and hardware engineers, and database administrators
  • Client service centers, field engineers, and other technicians supporting critical infrastructure, as well as manufacturers and supply chain vendors that provide hardware and software, and information technology equipment (to include microelectronics and semiconductors) for critical infrastructure
  • Workers responding to cyber incidents involving critical infrastructure, including medical facilities, SLTT governments and federal facilities, energy and utilities, and banks and financial institutions, and other critical infrastructure categories and personnel
  • Workers supporting the provision of essential global, national and local infrastructure for computing services (incl. cloud computing services), business infrastructure, web-based services, and critical manufacturing
  • Workers supporting communications systems and information technology used by law enforcement, public safety, medical, energy and other critical industries
  • Support required for continuity of services, including janitorial/cleaning personnel
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